I
don’t know. Maybe I fell on my head somewhere between my 30s and my 50s because
there seems to be a rash of ridiculous bullshit surfacing on the horizon in the
world that makes absolutely no sense..And as I always say, when you don’t have
common sense, you have non-sense. Welcome to the world of non-sense, where in
the world of Life As We No Longer Know It seems to be the rule, rather than the
exception. Every morning I have a routine, you know. You get up, you shower,
brush your teeth, eat your breakfast, start your day, check your accounts to make
sure that no one has stolen your money through fraudulent means. Screeeeech!!!!!
Did I say “make sure that no one has stolen your money through fraudulent means?”
I did, didn’t I?
And
while I’m telling this moron on the other end that this is absolutely unethical
due to the fact that I was not told about this either in the store or contacted by this
third party for this, I kept envisioning my goof ball physical reactions in my
usual daydreaming Piscean manner…You know, going through the phone and
squeezing the wine out of this woman’s neck. What a great fantasy. Oops. Better
be careful how I word that or I may be construed as a terrorist by the politically
correct police instead of a pissed off consumer.
Anyway,
she also told me that the bank had no way of knowing if they had contacted me
or not, to which I replied. “Hello, hello? Are you listening? Can you stop
reading your script for a second and listen? Why am I contacting you? I am
contacting you because I was never notified about this and this erroneous crap
ends up in my account.” She kept reading over and over to which I had to have a
sidebar to myself out loud. “She’s not listening.” And then back to her, “Stop
the script and LISTEN! No one has the right to create a draft on a bank account
that wasn’t personally approved by the account holder with a valid signature or
voided check. DID YOU HEAR THAT?! DID---YOU---HEAR—THAT___?? This is a matter
of ethics. This is fraudulent and unethical. You are totally WRONG!”
She continues, “We have no way of knowing if they contacted you or not.” This bitch is stuck on stupid and I realize now that I didn’t fall on my head between my 30s and 50s and that I have landed in Bullshit Canyon. So I had to light a match under her, “Whose side are you on anyway? This is MY account, I never pre-authorized ANYTHING. DO YOU UNDERSTAND THE IMPLICATIONS OF SOMETHING LIKE THIS? So while the banks go off on their diatribes about what rights I have with MY money, WHY was this NEVER addressed to the consumer?” I continue. “So you’re telling me that when I write a check, that I am giving 3rd party access for companies to take my money?” She pretty much tells me that that’s right. Well, you know what my answer to her was… I prepare for fight mode. Loading my words line by line into the verbal barrel of my verbal shot gun…When I approach people with verbal barrels loaded, they begin to understand how stupid they really sound.
She continues, “We have no way of knowing if they contacted you or not.” This bitch is stuck on stupid and I realize now that I didn’t fall on my head between my 30s and 50s and that I have landed in Bullshit Canyon. So I had to light a match under her, “Whose side are you on anyway? This is MY account, I never pre-authorized ANYTHING. DO YOU UNDERSTAND THE IMPLICATIONS OF SOMETHING LIKE THIS? So while the banks go off on their diatribes about what rights I have with MY money, WHY was this NEVER addressed to the consumer?” I continue. “So you’re telling me that when I write a check, that I am giving 3rd party access for companies to take my money?” She pretty much tells me that that’s right. Well, you know what my answer to her was… I prepare for fight mode. Loading my words line by line into the verbal barrel of my verbal shot gun…When I approach people with verbal barrels loaded, they begin to understand how stupid they really sound.
As
I'm backing out of the garage, I noticed a bundle thrown in my driveway…I
stop. Pick it up and notice that my mail has been thrown in the driveway and
not put in my mailbox…IS THE POST OFFICE SERIOUS?!!!! So as I’m driving down
the street, I see the postal perpetrator delivering mail. No one I've seen
before. Must be a sub carrier…I cruise on over to the side of the street that he’s
working and beckon him to come to my window. Am I having another daydream? You
bet!…I won’t say, but you can imagine, right? I warmly greet him and then
slowly bring it on with a couple of expletives. To which he says to me, “Ma’am,
I don’t like the way you’re talking to me.” REALLY?! To which I exclaim “Well,
I don’t like the way you dumped my FUCKING mail in my FUCKING drive-way!” I
recall the classic scene in my head of Steve Martin in “Trains Plains and Automobiles.”
I
drive off and flip him off like my
middle finger is a canon… Then I stop by the store where this craziness all
began and there’s this school aged kid, asking me for money so that he can get
on the bus…IS HE SERIOUS? Last time I checked, I didn't have any school aged
kids. I won’t go into what I told him, but it started out like this’ “DON’T ASK
ME FOR---“ Once I get in the store they basically
pretends like they know nothing about my issue and say it’s between me and my
bank… Okay…
I
get to the bank and they ask me what they can help me with. I explain that I
need to talk to one person because I am only going to tell this story once.
Okay, to make a long story short, the bank agreed with where I was coming from
and the unethical implications. They reversed this draft and I closed that
account. They agreed that since this company has my account information they
will be able to do it again and probably will. This in no way means I am a friend to the
bank. But they did totally understand the unethical part in this situation…
So fair warning: Do not write any checks to any companies. It gives scumbags the opportunity to have access to your money without your knowledge. As for this “customer no-service” idiot at the bank I talked to over the phone before I went to my branch: I got the number to make a report against her. My bank agreed that she should have never taken that approach with me. Companies need to train their employees on how to communicate information, because if they don’t they might run into a person like me who doesn't care if they lose their job due to incompetence or lack of training. I don’t work for them. I AM THE CONSUMER and I as the consumer keep them in revenue not the other way around.
So fair warning: Do not write any checks to any companies. It gives scumbags the opportunity to have access to your money without your knowledge. As for this “customer no-service” idiot at the bank I talked to over the phone before I went to my branch: I got the number to make a report against her. My bank agreed that she should have never taken that approach with me. Companies need to train their employees on how to communicate information, because if they don’t they might run into a person like me who doesn't care if they lose their job due to incompetence or lack of training. I don’t work for them. I AM THE CONSUMER and I as the consumer keep them in revenue not the other way around.
My mother was a fighter when it came to being a consumer and protecting her rights. I remember, as I was going through some of her things after her passing, a letter she had written to a store regarding a lamp she had purchased. Evidently this was a case of "customer no service." It was just a lamp, one would say, but I totally get it. Thanks, mom.
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